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Frequently Asked Questions
How can I purchase SMS Credits?
First Sign-up for the SMS account through www.digintra.com and purchase the credits as per your business need.
Does the system charge on submission or delivery?
Yes! Our system charge on each submission of message through our gateway.
Are failed SMS also charged?
Yes, failed messages are charged. As our system charge on each submission.
What is Sender ID?
Sender ID is the alpha-numeric name or number which appears on the mobile phone as the sender of a SMS (It is used to identify who’s sending the message to the recipient).
How can I get a refund or Cancel my service?
In order to make a refund request, you can directly write to "[email protected]". Your amount will be refunded within 6-7 working days.
What is the validity of the SMS credits?
All SMS credits you buy with DIGINTRA® come with a lifetime validity. You can pay only for what you use.
What is the least number of credits that can be purchased?
The least number of credits that can be purchased is 1000 in Promotional, Transactional & OTP.
How to send SMS Worldwide?
DIGINTRA® is able to send SMS messages to billions of people in 170+ countries. ... Just a followed by the "country code"