Payment Terms and Refund Policy

Payment Terms

Please read and make sure you fully understand prior to making a payment.

1.1 Client shall make an Advance Payment for the Invoice raised.

1.2 Provider will raise invoice and send same to client via an email.

1.3 All sums paid by the Client under this Agreement shall be paid by PayPal, Skrill, Western Union, IMPS, Credit Card, Bank Transfer to an account designated by the Provider, and the Client shall bear all charges and fees relating to such transfers (including, without limitation, those levied by the paying and payee bank or other financial institution).

1.4 All payments will be received only in Euro any loss on conversions from other currencies incurred will be deducted from the total payment received.

1.5 Provider records, as made available to Client, shall be conclusive as to the Transactions relevant to the calculation of Charges.

1.6 Where SMS-related Services are specified in an agreement a SMS shall be a message of the standard 160 maximum character length for Unicode it will be 70 Character to clear any doubt both party will follow GSM standard for messaging count ..

1.7 All amounts payable under Agreement are stated exclusive of any tax relating to the sale or supply of Services, including, without limitation, value added tax and sales taxes, and any withholding tax. The Client will pay all such tax at the rate and in the manner required by law…

Charging Events

2.1 Client will be charged per Successful Submit to Providers Platform..

2.2 All Charges under this agreement shall be paid by the Client, in EURO..

2.3 Price is charged as per rate shown in web client the base rate is agreed by the client at the time of creation of account..

2.4 Price is subjected to change as per changes suggested by SMSC/ Operator..

2.5 Price change notification will be sent to Client via email..

2.6 Price change will be applicable with immediate effect after client is informed via an email…

2.7 Client will keep track of all price changes communicated via an email..

Refunds Policy

Please read and make sure you fully understand our refund policy prior to making a payment.

We may terminate Your account and Your right to use the Service at any time with immediate effect without notice and without cause.

Note: Prepaid SMS Credits are non-refundable unless We terminate Your use of the Service and/or close Your account pursuant. Once a payment or deposit is made, there are no exceptions to our refund policy.

By purchasing Credits from Us, You agree to Our prices which will be set out on your SMS account or notified to You by Us at the time You purchase the Credits.

We will refund your amount only in special case if approved by the management of DIGINTRA Inc. It will take 5 to 7 days but not more than that from the date of request received through E-mail. in writing, but if someone tries to misuse, they’re legally bound. If you believe that DIGINTRA has charged you in error, you must contact DIGINTRA and we will investigate the charge. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Processing Charge @30% shall be deducted out of the refundable amount.

DIGINTRA ( the right to refuse a refund request if it reasonably believes (i) if you are in breach of these Terms or (ii) if DIGINTRA reasonably suspects that you are using our services. This refund policy does not affect any rights under applicable law.

Cancellation Policy.

The user may as per their best interests deactivate their account at any point of time. All cancellation requests must be submitted to accounts and billing department of DIGINTRA. You may submit your cancellation requests by email or phone and the confirmation email sent by accounts department of DIGINTRA will act as a proof of the cancellation of service.

DIGINTRA reserves the right to suspend or terminate access to our services without giving any prior notice without specifying any reason and also in case of any possible violation of the terms of use.

Use Of Information Submitted.

User name, Phone number, Skype ID and Email ID provided by the user at the time of Signup should be true to his/her knowledge and the provided Email ID & Phone Number should be in working condition.

However, all the details provided by the user at the time of sign up are hereby kept confidential with the team DIGINTRA for official use only. The Email ID is used to inform the user in case of any technical issue, downtime of the service, change in service, modification of working policy, and to maintain a channel between the customers and the company for any kind of official communications.

In case of any changes in personal information, users can modify the details by logging to his/her account or by contacting us via his/her registered email address.

These Services are operated and provided by:


[email protected]

If you have any questions concerning these Terms, feel free to contact our DIGINTRA® team.